Monday , July 26 2021

Uniphore and NTT DATA sign multi-year deal to bring Conversational Service Automation to contact centers

Chennai (Tamil Nadu) [India] / Palo Alto (California)/Plano (Texas) [USA], October 20 (ANI/BusinessWire India): In response to an increase in global demand for end-to-end customer service solutions, Uniphore, an early market leader in the Conversational Service Automation (CSA) space, and NTT DATA Services, a digital business and IT services leader, today announced a definitive agreement to co-create new solutions to transform the customer experience market.Chennai (Tamil Nadu) [India] / Palo Alto (California)/Plano (Texas) [USA], October 20 (ANI/BusinessWire India): In response to an increase in global demand for end-to-end customer service solutions, Uniphore, an early market leader in the Conversational Service Automation (CSA) space, and NTT DATA Services, a digital business and IT services leader, today announced a definitive agreement to co-create new solutions to transform the customer experience market.Read More

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